About Us
We unite strategic thinking with creative craft to help ambitious brands find their place in the world, creating experiences that transform audience perceptions.
2008
Berlin Beginnings
It started with a small, focused team in Berlin. Our work was simple but aggressive: full-service backend operations for health and wellness brands across Germany. From day one, we specialized in voice-driven sales, onboarding new customers, and boosting retention through human connection.
2008
Berlin Beginnings
It started with a small, focused team in Berlin. Our work was simple but aggressive: full-service backend operations for health and wellness brands across Germany. From day one, we specialized in voice-driven sales, onboarding new customers, and boosting retention through human connection.
2008
Berlin Beginnings
It started with a small, focused team in Berlin. Our work was simple but aggressive: full-service backend operations for health and wellness brands across Germany. From day one, we specialized in voice-driven sales, onboarding new customers, and boosting retention through human connection.
2012
Paris Expansion
After proving our model in the German market, we opened our second office in Paris to cover the French-speaking wellness sector. Our multilingual capabilities began to scale — native agents, local compliance, and a growing reputation among high-volume supplement and skin care advertisers.
2012
Paris Expansion
After proving our model in the German market, we opened our second office in Paris to cover the French-speaking wellness sector. Our multilingual capabilities began to scale — native agents, local compliance, and a growing reputation among high-volume supplement and skin care advertisers.
2012
Paris Expansion
After proving our model in the German market, we opened our second office in Paris to cover the French-speaking wellness sector. Our multilingual capabilities began to scale — native agents, local compliance, and a growing reputation among high-volume supplement and skin care advertisers.
2015
Barcelona Joins
With Southern Europe heating up in the Nutra space, we expanded to Barcelona. The Spanish operation became our testing ground for cart recovery systems and reactivation cycles. It’s here we first began implementing automated follow-up logic and voice-to-email sequences.
2015
Barcelona Joins
With Southern Europe heating up in the Nutra space, we expanded to Barcelona. The Spanish operation became our testing ground for cart recovery systems and reactivation cycles. It’s here we first began implementing automated follow-up logic and voice-to-email sequences.
2015
Barcelona Joins
With Southern Europe heating up in the Nutra space, we expanded to Barcelona. The Spanish operation became our testing ground for cart recovery systems and reactivation cycles. It’s here we first began implementing automated follow-up logic and voice-to-email sequences.
2018
The Silent Growth Phase
By now, we had deep roots in three countries and teams operating in five languages. We never advertised. Clients came through referral. From weight loss offers to beauty supplements and hormone blends — we handled millions in backend conversions, always white-labeled, always quiet.
2018
The Silent Growth Phase
By now, we had deep roots in three countries and teams operating in five languages. We never advertised. Clients came through referral. From weight loss offers to beauty supplements and hormone blends — we handled millions in backend conversions, always white-labeled, always quiet.
2018
The Silent Growth Phase
By now, we had deep roots in three countries and teams operating in five languages. We never advertised. Clients came through referral. From weight loss offers to beauty supplements and hormone blends — we handled millions in backend conversions, always white-labeled, always quiet.
2021
The Retention Engine Era
As ad costs rose, brands turned inward — focusing on LTV. That’s when our reactivation stack became critical infrastructure. We introduced welcome call frameworks, cart recovery scripting, and re-engagement sequences triggered by behavior, not guesswork. Our cadence system, now known as The Cascade Protocol, became our signature.
2021
The Retention Engine Era
As ad costs rose, brands turned inward — focusing on LTV. That’s when our reactivation stack became critical infrastructure. We introduced welcome call frameworks, cart recovery scripting, and re-engagement sequences triggered by behavior, not guesswork. Our cadence system, now known as The Cascade Protocol, became our signature.
2021
The Retention Engine Era
As ad costs rose, brands turned inward — focusing on LTV. That’s when our reactivation stack became critical infrastructure. We introduced welcome call frameworks, cart recovery scripting, and re-engagement sequences triggered by behavior, not guesswork. Our cadence system, now known as The Cascade Protocol, became our signature.
2024
Relaunched as KONTAKTUM GROUP
After 15 years of private operations, we officially restructured as Kontaktum Group — headquartered in Berlin, with operational hubs in Paris, Milan, and Barcelona. Our mission: become the backend communication partner for Europe’s top-performing health and wellness brands.
2024
Relaunched as KONTAKTUM GROUP
After 15 years of private operations, we officially restructured as Kontaktum Group — headquartered in Berlin, with operational hubs in Paris, Milan, and Barcelona. Our mission: become the backend communication partner for Europe’s top-performing health and wellness brands.
2024
Relaunched as KONTAKTUM GROUP
After 15 years of private operations, we officially restructured as Kontaktum Group — headquartered in Berlin, with operational hubs in Paris, Milan, and Barcelona. Our mission: become the backend communication partner for Europe’s top-performing health and wellness brands.
2025
Infrastructure for Elite Wellness Funnels
Today, Kontaktum Group powers the backend of Europe’s most profitable Nutra offers. Welcome calls. Cart saves. Retargeting. Reactivation. Multilingual support. Silent, surgical, and always revenue-focused. We don’t do campaigns — we build the systems behind the brands that scale.
2025
Infrastructure for Elite Wellness Funnels
Today, Kontaktum Group powers the backend of Europe’s most profitable Nutra offers. Welcome calls. Cart saves. Retargeting. Reactivation. Multilingual support. Silent, surgical, and always revenue-focused. We don’t do campaigns — we build the systems behind the brands that scale.
2025
Infrastructure for Elite Wellness Funnels
Today, Kontaktum Group powers the backend of Europe’s most profitable Nutra offers. Welcome calls. Cart saves. Retargeting. Reactivation. Multilingual support. Silent, surgical, and always revenue-focused. We don’t do campaigns — we build the systems behind the brands that scale.
Locations
We’re headquartered in Denmark but work with clients globally.
Locations
We’re headquartered in Denmark but work with clients globally.
Locations
We’re headquartered in Denmark but work with clients globally.
Want to learn more?
Learn about our team and culture
Want to learn more?
Learn about our team and culture
Want to learn more?
Learn about our team and culture